DASA DevOps Fundamentals @ Knowit

This course is for anyone who requires a detailed understanding of DevOps principles, such as project and business managers, all professionals involved in IT quality assurance, testing and service management and anyone involved in the development, operation and delivery of IT services.

This 3-day course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and, of course, automation in order to improve the flow of work between software developers and IT operations professionals. To maximize the IT value flow to customers, DevOps creates an improved ability to design, develop, deploy and operate software and services faster for the benefit of the business. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps.

The training has mostly Knowit consultants as participants, but Knowit also welcomes customers and other interested parties. Welcome to learn about Devops and get to know Knowit people at the same time.

To take the exam, knowledge of IT and familiarity with IT services is recommended.

This course is designed to provide you with the background knowledge you need to build your DevOps vocabulary and to understand the principles and practices of DevOps. More importantly, this course is designed to inspire you to serve as a change champion who leads and mentors others by sharing and using what you’ve learned – and continue to learn – about DevOps.

The examination takes 60 minutes with non-native speakers of English being permitted an additional 15 minutes. It is a closed-book, web-based exam and consists of 40 multiple-choice questions. The passing grade is 65%. Participants are permitted to use scratch paper. A proctor will be present or the exam will be proctored via a webcam. The exam for the 10. - 12.6.2019 course will be held on 13.6.2019 at 9 a.m

DevOps Fundamentals

DevOps Agile Skills Association (DASA)

Note! Last day to register is 24.5.2019.


Sari Alander Lead Consultant, Knowit


DevOps Introduction

  • Emergence of DevOps
  • Core concepts of DevOps
  • DevOps Agile Skills Association (DASA)


  • Introduction to a DevOps Culture
  • Key Elements of DevOps
  • Implementation of a DevOps Culture


  • Organizational Models
  • Autonomous Teams
  • Architecture Styles
  • Governance


  • Introduction to Agile, Scrum, and Kanban
  • DevOps in Relation to ITSM
  • Scrum Essentials
  • Optimization of Processes Using Lean
  • Business Value Optimization and Business Analysis Using Story Mapping
  • Software Delivery Lifecycle in a DevOps Organization


  • Automation for Delivery of Software
  • Continuous Delivery Core Concepts
  • Continuous Delivery Automation Concepts
  • Continuous Delivery Automation Focus Topics:
  • Emergence of Cloud Technology and Principles
  • Cloud Service Concepts in a DevOps Organization
  • Automated Provisioning Concepts:
  • Platform Product Characteristics and Application Maturity
  • Metrics in practice: a toolbox for measuring
  • Management summaries 

Measure and Improvement

  • Importance of Measurement
  • Identify Right Metrics
  • Monitoring and Logging


After successfully completing the course you will have an understanding of DevOps and be able to:

· Explain the drivers responsible for the emergence of DevOps
· Define and discuss the key concepts and principles of DevOps
· List and explain the business benefits of DevOps and continuous delivery
· Describe the Service Delivery process
· Explain the concepts of test automation, infrastructure automation, and build and deployment automation
· Describe how DevOps relates to Lean and Agile methodologies
· Summarize case studies of IT organizations that are making the transformation to Adaptive IT and DevOps models
· List the most common and popular DevOps tools
· Discuss the critical success factors for DevOps implementation

You will also fully understand:

· Why organizations need to adopt DevOps practices from both the business and IT perspectives
· How to answer the question ‘What is DevOps?’
· DevOps values and principles
· How DevOps interfaces with other frameworks such as Agile, Lean and ITSM
· The characteristics of a DevOps culture
· DevOps organizational considerations including DevOps roles, teams and organizational structures
· Key DevOps practices
· Common DevOps automation practices and tools categories
· How to adopt a DevOps culture